Jan Stallaert
Professor/Operations and Info Management

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A conceptual model of service quality in 3D virtual worlds
Sulin Ba, Dan Ke, Jan Stallaert, Zhongju Zhang
Research Type: Conference Proceedings

International
Strategic Positioning of IT and Human-Based Customer Service
Jan Stallaert, Zhongju Zhang, Sulin Ba
Research Type: Conference Proceedings

International
Winning by Learning? Effect and Design of Knowledge Sharing in Crowdsourcing Contests
Sulin Ba, Yuan Jin, Ho-Cheung Brian Lee, Jan Stallaert
Research Type: Journal Article

When More Can Be Less: The Effect of Add-on Insurance on the Consumption of Professional Services
Research Type: Journal Article

Balancing IT with the Human Touch: Optimal Investment in IT-based Customer Service (R&R)
Zhongju Zhang, Jan Stallaert, Sulin Ba
Research Type: Journal Article

Network Differentiation in Platform Economies
Yuan Jin, Jan Stallaert
Research Type: Journal Article

Why Give Away for Free When You Can Charge? Virtual Good Pricing and Permission Strategy
Zhongju Zhang, Jan Stallaert, Dan Ke, Sulin Ba
Research Type: Journal Article

Effect of Teams on Salience Bias
Brian Lee, Jan Stallaert, Huiyan Chen
Research Type: Journal Article

Online Price Dispersion: A Game Theoretic Perspective and Empirical Evidence
Jan Stallaert, Sulin Ba, Zhongju Zhang
Research Type: Journal Article

International
"Supply chain management using put option contracts with information asymmetry"
Preetam Basu, Qindong Liu, Jan Stallaert
Research Type: Journal Article

The Value of Teamwork: Evidence from Crowdsourcing Contests
Sulin Ba, Huiyan Chen, Jing Peng, Jan Stallaert
Research Type: Journal Article

A Clock Auction Model for Stochastic Grid Resource Pricing and Allocation (Revision 1, originally submitted 9-24-08)
Robert Day, Robert S. Garfinkel, Jan Stallaert, Sanjukta Das, Ravi Bapna
Research Type: Journal Article