Philosophy
Jan Stallaert
Professor/Operations and Info Management
jan.stallaert@uconn.edu
Storrs Mansfield
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Scholarly Contributions
14 Scholarly Contributions
Strategic positioning of IT and human-based customer service
Research Type: Conference Proceedings
Invested or Indebted: Ex ante and Ex post Reciprocity in Online Knowledge Sharing Communities
Research Type: Journal Article
Strategic Positioning of IT and Human-Based Customer Service
Research Type: Conference Proceedings
A conceptual model of service quality in 3D virtual worlds
Research Type: Conference Proceedings
A Clock Auction Model for Stochastic Grid Resource Pricing and Allocation (Revision 1, originally submitted 9-24-08)
Research Type: Journal Article
When More Can Be Less: The Effect of Add-on Insurance on the Consumption of Professional Services
Research Type: Journal Article
Effect of Teams on Salience Bias
Research Type: Journal Article
The Value of Teamwork: Evidence from Crowdsourcing Contests
Research Type: Journal Article
Winning by Learning? Effect and Design of Knowledge Sharing in Crowdsourcing Contests
Research Type: Journal Article
Why Give Away for Free When You Can Charge? Virtual Good Pricing and Permission Strategy
Research Type: Journal Article
Balancing IT with the Human Touch: Optimal Investment in IT-based Customer Service (R&R)
Research Type: Journal Article
"Supply chain management using put option contracts with information asymmetry"
Research Type: Journal Article
Online Price Dispersion: A Game Theoretic Perspective and Empirical Evidence
Research Type: Journal Article
Network Differentiation in Platform Economies
Research Type: Journal Article