Jan Stallaert
Professor/Operations and Info Management
Storrs Mansfield
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Scholarly Contributions
52 Scholarly Contributions
Balancing IT with the Human Touch: Optimal Investment in IT-based Customer Service
2024
Research Type: Conference Proceedings
International
An Analysis of the Effects of E-service and Brand Recognition on Online Competition
2024
Research Type: Conference Proceedings
Strategic positioning of IT and human-based customer service
2024
Research Type: Conference Proceedings
International
Balancing IT with the human touch: optimal investment in IT-based customer service
2024
Research Type: Conference Proceedings
International
Market Reactions to Adverse Algorithmic Events: The Impact of Tesla Full Self-Driving Crashes on Financial Markets and Consumers (Ganju - Bapna)
2023
Research Type: Poster/Presentation
Generative AI and Student Performance: Evidence from a Large-Scale Intervention in a Digital Business Course (paper by S=Tsekouras - Belo)
2023
Research Type: Poster/Presentation
The Value of Teamwork: Evidence from Crowdsourcing Competitions
2022
Research Type: Poster/Presentation
Discussion on "Probabilistic Selling in Vertically Differentiated Markets"
2021
Research Type: Poster/Presentation
Anomalies in Probability Estimates for Event Forecasting on Prediction Markets
2020
Research Type: Journal Article
Invested or Indebted: Ex ante and Ex post Reciprocity in Online Knowledge Sharing Communities
2020
Research Type: Journal Article
The Impact of Ex Post Risk-Reduction Mechanism on Online Sales: Evidence from Complications Insurance for Cosmetic Surgeries
2019
Research Type: Poster/Presentation
The Impact of Contest Structure on Crowdsourcing Contestant Performance
2018
Research Type: Poster/Presentation
Irrationality of Crowds: Information Accuracy and Consistency in Prediction Markets
2016
Research Type: Poster/Presentation
An Economic Analysis of Online Advertising Using Behavioral Targeting (3rd review)
2014
Research Type: Journal Article