Philosophy
Jan Stallaert
Professor/Operations and Info Management
jan.stallaert@uconn.edu
Storrs Mansfield
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Scholarly Contributions
3 Scholarly Contributions
Strategic positioning of IT and human-based customer service
Research Type: Conference Proceedings
Strategic Positioning of IT and Human-Based Customer Service
Research Type: Conference Proceedings
A conceptual model of service quality in 3D virtual worlds
Research Type: Conference Proceedings